Frequently asked questions
Frequently asked
questions
Who developed eMATHinstruction?
eMATHinstruction was developed by a National Board Certified Teacher in 7-12 Mathematics. With a teaching style that combines Socratic questioning and direct instruction, the goal is to help students uncover math concepts through active learning while providing clear, supportive explanations to ensure every student feels confident and capable.
Has eMATHinstruction been evaluated?
Yes, eMATHinstruction’s curriculum is evaluated annually using EdGate’s standards alignment services. We strive to provide educators with a clear view of how our content aligns with specific educational requirements.
How closely does the curriculum align to my state’s standards?
eMATHinstruction’s courses are designed with a focus on deep understanding of mathematical concepts. Our Common Core series aligns with the Common Core State Standards (CCSS) as defined by the PARCC Consortium, while our N-Gen Math series is aligned with New York’s Next Generation Math Learning Standards (NGMLS). To learn more about how the curriculum aligns with your state please reach out to our school support team at [email protected].
How do I receive a quote?
To receive a quote please contact us at [email protected] or fill out our online quote inquiry form.
Will my membership automatically renew every year?
No. Memberships are active for 12 months from the date the signup code is entered/activated into your account. You will receive a reminder approximately two weeks before your membership is set to expire at which time you will need to request a renewal quote or purchase the renewal with a credit card by adding the membership to your cart.
I've purchased a membership but it isn't showing up in "My Profile", how long does it take for the membership to hit my account?
Immediately! After your order was processed, a confirmation email was sent to the email address on order which contains the signup code, under the order details section, that needs to be copy and pasted into your “Account Details” tab to activate your membership.
I didn't receive a confirmation email so now what?
The email comes from an automated system so please check your spam folder. If it still can’t be located, please email [email protected] requesting it be sent again.
My signup code isn't working, what should I do now?
Be sure you are copying and pasting the code as plain text and including all the characters (i.e., 12345-UxioWmFAJJliOpqurADilNzOjmYh). If the error message persists, please email [email protected] with a screenshot of the error message that is being received.
I've successfully applied the signup code to my account but some of the content is still locked, why?
In order to access all the content that is included in a Teacher Plus Membership, you must be verified as a teacher. You can check your status by going to the “My Profile”, “Verification” tab.
What information can I provide to be verified as a teacher?
Please provide a copy of a teaching schedule with your name on it, a picture of your classroom page, a first day handout you give to your students with your name on it, or the link to your school website listing you as a teacher. Any one of these items will all be sufficient.
I am trying to download the editable documents but I'm receiving an error message that I'm being blocked, why?
Please ensure you are using Google Chrome as your browser. If the issue persists and you’ve confirmed with your IT team there are no download restrictions enabled on your end, please send a screenshot of the error message to [email protected].
Now that my school has blocked YouTube because of the state mandated ban, how can my students view the videos?
The videos are embedded into our website which circumvents the YouTube ban because the student can’t access any other content but the video that is being viewed. The videos will need to be accessed via the “Free Video Lessons” button on our homepage instead of the QR code on the worksheet. Please have your IT Team adjust their blocked settings accordingly.